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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Miller

Victoria Miller

March 13, 2025

5  out of  5
rating by Victoria Miller
"Thanks Nikole for keeping me on track with my insurance and making sure I get the information I need. 👍🏻"
We responded:
"Thank you, Victoria! We appreciate your review! We are happy to know you had a great experience with Nikole at our State Farm office. Please reach out If you need any assistance in the future. We are here to help!"
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Randy R.

March 7, 2025

5  out of  5
rating by Randy R.
"It's tough to be happy with any insurance company nowadays with Homeowner premiums going up 20-40% so I make an annual visit to Rosie Garcia's office in NBTX to go over areas we can modify to help offset the increases. Elizabeth was very helpful, empathetic and offered suggestions on some of the areas where she thought I could save a few dollars and I appreciate that. Every little bit helps."
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Rocke Ayala

February 28, 2025

5  out of  5
rating by Rocke Ayala
"Elizabeth and Tammy are great! Both helped us with finding ways to lower our monthly payments and still feel safe and secured with the coverage provided."
We responded:
"Thank you, Rocke!! We are so glad to hear that Tammy and Elizabeth at our New Braunfels State Farm Insurance office continue to go above and beyond for all of us!! We are eager to continue to support all of your insurance needs!"
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Ramon Mata

February 19, 2025

5  out of  5
rating by Ramon Mata
"Today, Tuesday February 18, 2025, my family and I had an appointment with Elizabeth Silva. As soon as we stepped in to the office, we felt very welcomed and appreciated by her. Elizabeth, explained in a very professional manner all the options for our car insurance policy. We are so pleased to have her as our new insurance agent, and we highly recommend her services!"
We responded:
"Thank you, Ramon! We are so pleased to hear you had a great experience with Elizabeth at our State Farm Insurance Agency in New Braunfels!! Elizabeth absolutely amazing to get to work with each day, and we look forward to taking care of all of your insurance needs!!"
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Amy Garza

February 18, 2025

5  out of  5
rating by Amy Garza
"Definitely Recommend!! I Called State Farm at Rosie Garcia’s office and spoke with Elizabeth Silva. She was so very Helpful and Nice!! She answered all my questions and searched for the best discounts. I was able to get a reasonable payment on Auto insurance!"
We responded:
"Thanks, Amy!! Elizabeth is so great at breaking down insurance coverages and explaining how we are different than some of our peers in the industry! We are lucky to work with her every day! Please let us know if you need anything at all!"
Profile photo of Karina Quilantan-Garza

Karina Quilantan-Garza

February 18, 2025

5  out of  5
rating by Karina Quilantan-Garza
"Nikole and Elizabeth were so helpful!"
We responded:
"Thank you, Karina!! Nikole and Elizabeth are a dynamic duo that aim to exceed your expectations every chance they get! We look forward to helping with all of your insurance needs!"
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Lisa Weaver

February 7, 2025

5  out of  5
rating by Lisa Weaver
"I have always had a great experience when I have had to contact this office or they have contacted me. The women in this office are so friendly and always willing to help."
We responded:
"Thanks, Lisa!! We appreciate the time you took to leave our Insurance Office a 5-star review!! Please let us know if you need anything at all, we are here for you!"
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Loralei Starchild

February 7, 2025

5  out of  5
rating by Loralei Starchild
"I worked with Nikole and she was absolutely amazing! She helped answer any questions I had and was so sweet out of everyone I spoke with when shopping for insurance. It really was her winning personality and decent insurance prices that won me over. Other insurance companies spoke like they hated their jobs and did not care one way or another if I bought my insurance from them. Nikole was not like that, in any manner. Every time I spoke with her, she was happy and helpful. You can tell she loves helping others find insurance to fit their own individual needs. I truly appreciate all her efforts. 🩷"
We responded:
"Thanks, Loralei!! Nikole is a great member of the Team, and we are lucky to work alongside her every day! Please let us know if you need anything at all!!"
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Nicole Sanchez

February 3, 2025

5  out of  5
rating by Nicole Sanchez
"Been a SF customer for four years. Great customer service and prompt communication. Thank you!"
We responded:
"Thank you, Nicole! We pride ourselves on exceeding your expectations every chance we get. We look forward to continuing to service your insurance needs here at State Farm!"
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Mario G

January 31, 2025

5  out of  5
rating by Mario G
"Knowledgeable, fast and easy"
We responded:
"Thank you, Mario! We are eager to continue to help with all of your insurance needs!"
Profile photo of Julie Behnken-Koch

Julie Behnken-Koch

January 23, 2025

5  out of  5
rating by Julie Behnken-Koch
"The agents at Rosie Garcia are so kind and helpful! Highly recommend!"
We responded:
"Thank you for your 5-star review of our insurance office, Julie! We are lucky to work with such talented and kind individuals!"
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Dana Scott

January 17, 2025

5  out of  5
rating by Dana Scott
"Working with Elizabeth was seamless process advising and coordinating my insurance needs! She’s a ROCKSTAR!"
We responded:
"Thank you, Dana!! We are pleased to hear you had a seamless experience working with Elizabeth at our State Farm Insurance Agency in New Braunfels! Please let us know if there is anything we can do to for you in the future!"
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Katy Gonzalez

January 14, 2025

5  out of  5
rating by Katy Gonzalez
"The ladies that work in this insurance office are helpful, knowledgeable and very professional! They answered all my questions and I will definitely refer them to my friends and family! Great job Nikole and Elizabeth!"
We responded:
"We’re honored by your positive feedback, Katy! Nikole and Elizabeth look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julian Hernandez

January 9, 2025

5  out of  5
rating by Julian Hernandez
"Wonderful people! Great help! And the best customer service!"
We responded:
"Thank you, Julian!! It is our goal to always exceed your expectations with outstanding customer service and insurance support!!"
Profile photo of Gayla Schaefer

Gayla Schaefer

January 9, 2025

5  out of  5
rating by Gayla Schaefer
"We have been with State Farm for over 30 yrs. They have always taken great care of us and our home and vehicles. Recently Nicole and Elizabeth have been so helpful with everything we have needed through a very stressful situation. Highly recommend the office of Rosie Garcia!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Elizabeth and Nikole at our State Farm office in New Braunfels. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vanessa Pricer

Vanessa Pricer

January 6, 2025

5  out of  5
rating by Vanessa Pricer
"If I could give Nikole 10 stars I would. She was so kind and knowledgeable and answered all of my questions. I would recommend Nikole to anyone looking for your insurance needs."
We responded:
"We’re honored by your positive feedback, and we could not agree more on Nikole's customer service! We look forward to continuing to provide you with great advice and incredible service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Mendez

December 31, 2024

5  out of  5
rating by Michael Mendez
"Liz is very professional. She updated me with the information that was needed and kept me updated throughout the process."
We responded:
"We’re thankful for your feedback, Michael! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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charlie void

December 30, 2024

5  out of  5
rating by charlie void
"Elizabeth is wonderful at her job. Her customer service is excellent! She helped me to determine what would work for my new business, and helped me get the best policy for the best price. I highly recommend elizabeth for any insurance needs"
We responded:
"Thank you, Charlie! We’re honored by your positive feedback on Elizabeth's customer service! We look forward to continuing to exceed your expectations with great service and support! If there is anything else we can do for your insurance needs, just let us know!"
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Rick Reyes

December 27, 2024

5  out of  5
rating by Rick Reyes
"Perfect customer service. They will answer the phone 24/7 and I have peace of mind because of them . Rosie Garcia state farm has gone above and beyond what I have ever needed"
We responded:
"Rick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Ysela Perez

December 26, 2024

5  out of  5
rating by Ysela Perez
"Nikole has great customer service, very helpful in giving quotes for insurance as well as having patience."
We responded:
"We appreciate your 5-star review! We are delighted to know you had a great experience with Nikole at our State Farm Insurance office in New Bruanfels. We are lucky to have Nikole on our Team! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Todd Bendixon

December 20, 2024

5  out of  5
rating by Todd Bendixon
"The staff is always friendly and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Call or come by for anything you may need!"
Profile photo of Iris Rivera

Iris Rivera

December 17, 2024

5  out of  5
rating by Iris Rivera
"We went to State Farm to secure my car and house and we want to compliment and positively review Rosa Garcia, State Farm Agent. Garcia is professional, responsible and very easy to work with. We highly recommend it."
We responded:
"Thank you, Iris!! We are very pleased to hear you had a great experience working with our State Farm Insurance office! We aim to exceed your expectations every chance we get!"
Profile photo of Dianne Sawyer

Dianne Sawyer

December 12, 2024

5  out of  5
rating by Dianne Sawyer
"Rosie Garcia was fantastic to work with! She got back to me immediately & answered all my questions. I would highly recommend her."
We responded:
"Thank you, Diane!! We are pleased to hear you had a great experience working with Rosie Garcia at State Farm. We look forward to continuing to go above and beyond for you and your insurance needs!"
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Robert

December 7, 2024

5  out of  5
rating by Robert
"The Rosie Garcia - State Farm Insurance Agency has a friendly and professional atmosphere, helping me with my insurance needs in a speedy and proper manner. Marie is very knowledgeable in navigating through the system, making my insurance choices easy to decide. Thank you, State Farm Team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our outstanding teammate, Marie! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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natalie miguez

November 22, 2024

5  out of  5
rating by natalie miguez
"So happy we switched not just to state farm but to Rosie and her team. Exceptional service, friendly interactions, great rates. Cannot recommend them highly enough."
We responded:
"Thank you, Natalie! We are so happy to hear our Teams are doing a wonderful job each and every day! Please let us know if you need anything at all!"