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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Kneupper

May 27, 2026

5  out of  5
rating by Anthony Kneupper
"Staff extremely welcoming and helpful. Received a better quote than I expected with the agent showing various ways to get more coverage for dollars spent."
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Sheryl Cox

May 22, 2026

5  out of  5
rating by Sheryl Cox
"My return call was picked up immediately when told who was on the line. My request for apt insurance was handled quickly and efficiently on same call."
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virginia villarreal

May 18, 2026

5  out of  5
rating by virginia villarreal
"I called Chence regarding a letter I received from our home lender. It stated they had sent payment to our new insurance carrier. I said they pay our home owners insurance from our escrow account. He said we would just pay for our auto and personal articles policies from our account. If we had any other questions to give him a call. 😊"
We responded:
"Thank you, Virginia, for your shoutout of your experience with Chence at our State Farm Insurance Office in New Braunfels, TX!"
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Clem Zuniga

May 15, 2026

5  out of  5
rating by Clem Zuniga
"Liza is a superb expert that is always willing to answer any questions that I have, she offers great customer service naturally! If your in the market for an auto insurance quote call Liza at Rosie Garcia State Farm."
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Kevin Canales

May 15, 2026

5  out of  5
rating by Kevin Canales
"Let me tell you. The best ever I did not have one problem with anything Liza is the best and I recommend it. I got the best quote and policy for a great price. Everything was A10"
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Peggy Ussery

May 2, 2026

5  out of  5
rating by Peggy Ussery
"I had a great experience with State Farm. Recently Chence Hull, from the Rosie Garcia State Farm Agency, called to inquire about my insurance needs. I had left State Farm and decided to use another insurance company. It seemed like a good idea at the time. I ended up going back to State Farm. Chence was instrumental in putting the new policies into place. He worked with me over the phone several times and made sure I had everything I needed. The agency is great to work with. They actually have someone that answers the phone and can help you by answering questions or directing your call. I’m very happy to be back with State Farm and have Chence as my “go to” person at the Rosie Garcia agency."
We responded:
"Thank you, Peggy! Chence has been an incredible addition to the Team, and we are lucky to work with great individuals every day! Please stop by or give us a call should you need anything at all!"
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Savannah Alley

April 29, 2026

5  out of  5
rating by Savannah Alley
"Chence was fantastic to work with to bundle my insurance plan. Easy and seamless process!"
We responded:
"Thank you, Savannah, for recognizing your experience with Chence at our State Farm Insurance office in New Braunfels, Tx!! Please let us know if you have any questions or need anything at all. We are here to help!"
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Alice Romano

April 24, 2026

5  out of  5
rating by Alice Romano
"Lisa was very helpful in getting insurance on our newly purchased vehicle. She asked me questions and answered all of my questions. It was enjoyable an enjoyable experience to communicate with her."
We responded:
"Thank you, Alice, for your 5-star Google Review!! We are grateful for the time you took to shout out your experience with Liza! Please let us know how we can continue to help!"
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Robyn Bitzkie

April 10, 2026

5  out of  5
rating by Robyn Bitzkie
"Liza was super knowledgeable and provided excellent customer service. Highly recommend!"
We responded:
"Thank you, Robyn! We are looking forward to helping with all of your insurance needs! Please let us know if you need anything at all!"
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tracie call

April 9, 2026

5  out of  5
rating by tracie call
"Chence went above and beyond helping me with my auto and home insurance. He made switching from my old policy quick and easy, fixed my mistakes, and found me a better plan. I really appreciated his transparency and great customer service—10/10! So glad I made the switch to State Farm."
We responded:
"Thank you, Tracie! We are grateful for the time you took to shout out your experience with Chence at our State Farm Insurance Agency in New Braunfels, TX. He is great to work with every day! Please let us know if you should need anything, we are here to help!"
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Cesar Palacios

March 31, 2026

5  out of  5
rating by Cesar Palacios
"Thank You Chence Stafford for helping me with my policy, I had many questions and all were answered professionally and with patience. Very happy with the service."
We responded:
"Thank you, Cesar! We are eager to help with all of your insurance needs! Please let us know how we can continue to help!"
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L Morin

March 28, 2026

5  out of  5
rating by L Morin
"Great agency! Chance H. was extremely knowledgeable and helpful throughout the entire process. He helped me find a great rate and the perfect coverage for my needs. I highly recommend working with him!"
We responded:
"Thanks so much for your 5-star Google Review! Chence is very thorough and is great at breaking down coverages to make everything easy to understand in order for you to make an informed decision! We are lucky to work with him every day! We here should you need anything at all!"
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Christopher Morin

March 28, 2026

5  out of  5
rating by Christopher Morin
"Chence had excellent service, walked me through everything and explained everything I had questions with!"
We responded:
"Thanks, Christopher! We are grateful for the opportunity to work with you and service your insurance needs! Chence is a great addition to the Team and we appreciate the time you took to shout him out with your Google Review! Please let us know how we can continue to help!"
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Eileen Stafford

March 28, 2026

5  out of  5
rating by Eileen Stafford
"Chence was very helpful and very informative. He was very knowledgeable and helpful. I highly recommend him and this office for any of your insurance needs."
We responded:
"Thanks so much, Eileen, for your 5-star Google Review of your experience with Chence at our State Farm Insurance Agency in New Braunfels, Tx! He is great to work with every day! Please give us a call or stop by should you need anything at all!"
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Abbrielle Colmenero

March 28, 2026

5  out of  5
rating by Abbrielle Colmenero
"Chence was very helpful, he quoted me and saved me money. Very insightful, would definitely recommend using him for insurance"
We responded:
"Thank you, Abbrielle!! We are lucky to have Chence on the team! He does a great job of covering all the options to ensure you're getting exactly what you need. Please let us know if you need anything at all!"
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Dice Oest90

March 24, 2026

5  out of  5
rating by Dice Oest90
"Chase was very helpful and polite with assisting me to save with my car and renters insurance bundle. I highly recommend"
We responded:
"Thank you so much for your 5-star Google Review! We are excited to have him on the Team and look forward to helping with anything you may need! Just let us know!"
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Dorelia Bustos

March 24, 2026

5  out of  5
rating by Dorelia Bustos
"We have been with State Farm for a long time. They have a great team of ladies that are willing to help you with your situation quickly and efficiently. Thank you Liza for your quick response."
We responded:
"Thank you, Dorelia! Liza is super amazing to work with every day, and we are eager to continue to help with any and all things insurance for you!"
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Bianca Gonzales

March 13, 2026

5  out of  5
rating by Bianca Gonzales
"Liza at State Farm helped me with my car insurance and made the process so easy. She was professional, kind, and very knowledgeable. She took the time to answer my questions and made sure I understood my options. I really appreciate her help and highly recommend Liza if you’re looking for someone who truly cares about helping their clients."
We responded:
"Thank you, Bianca! Liza is the best at breaking down coverages and getting you exactly what you need! Please let us know if you need anything at all!"
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Larry Zeagler

March 12, 2026

5  out of  5
rating by Larry Zeagler
"Liza was very cordial and able to answer all questions."
We responded:
"Thank you, Larry, for your 5-star Google Review! We are lucky to work with Liza every day! Please reach out if you have any questions or need anything at all!"
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Jas Sandhu

March 12, 2026

5  out of  5
rating by Jas Sandhu
"Liza made the entire process of starting a new policy incredibly straightforward and stress-free. She took the time to explain all my coverage options clearly, ensuring I felt confident in the coverages I chose. She also gave clear instructions on completing required documents to ensure everything was in order. Excellent customer service!"
We responded:
"Thank you, Jas! Liza is great to work with every day! Please give us a call or stop by should you have any questions whatsoever."
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Tyana Michalec

March 11, 2026

5  out of  5
rating by Tyana Michalec
"Explained all details in easy to understand language and answered all questions."
We responded:
"Thank you, Tyana!! We appreciate your Google Review! We are here to help should you need anything at all!"
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Marilyn J Agee

March 9, 2026

5  out of  5
rating by Marilyn J Agee
"Very knowledgeable and friendly. She showed me some ways to save some money also"
We responded:
"Thanks, Marilyn!! We are grateful for the time you took to shout out your experience at our State Farm Insurance office in New Braunfels, TX. Give us a call or stop by should you need anything!"
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Natalie

March 7, 2026

4  out of  5
rating by Natalie
"Liza was very friendly and helpful throughout the process. She listened to what we were looking for and helped us find some good options for our policy. The only reason for four stars instead of five is that communication took a little longer than expected at times, but overall she was great to work with."
We responded:
"Thanks, Natalie, for your 5-star Google Review! Liza is truly the best at providing options and breaking things down to make them relatable and easy to make a decision. Please let us know if you need any help with any of your insurance needs!"
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Torey Davis

March 7, 2026

5  out of  5
rating by Torey Davis
"Liza was a great help moving our policies over and getting us set up in Texas!"
We responded:
"Thank you, Torey! Welcome to Texas, and please give us a call or stop by if you should need anything at all! We are here to help!"
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Luis Carreon

March 4, 2026

5  out of  5
rating by Luis Carreon
"My experience was and is great with the employees at Rosie Garcia office."
We responded:
"Thank you, Luis, for your 5-star Google Review! Let us know if you have any questions or need anything at all!"