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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Holly Wissler

Holly Wissler

February 17, 2026

5  out of  5
rating by Holly Wissler
"I had an awesome, friendly experience with Marie and Griffin at State Farm. They were great in answering all of my questions and getting me set up with the right insurance right away."
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The Brian Cameron

February 11, 2026

5  out of  5
rating by The Brian Cameron
"Marie made the insurance part of moving to Texas as painless as the experience could be. Two thumbs way up!"
We responded:
"Thank you, Brian, for your 5-star Google Review of your experience working with Marie at our State Farm Insurance office in San Marcos, TX! We are lucky to work with her every day! Please give us a call or stop by if you need anything at all! Welcome to Texas!"
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Erika Olague

February 10, 2026

5  out of  5
rating by Erika Olague
"Love her, very friendly and knowledgeable!"
We responded:
"Thank you, Erika, for your 5-star Google Review! Please reach out if you have any questions or need anything at all! We are here to help!"
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Albian

February 10, 2026

5  out of  5
rating by Albian
"Rosie Garcias is a great agent. She helps us alot and answered every question asked. Shes very patient. I recommend speaking with her shes the best."
We responded:
"Thank you, Albian, for your 5-star Google Review!! Rosie is great to work with, and she will always take the time to ensure you are well informed and satisfied with your coverages. Please give us a call should you need anything at all!"
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Sue Harbison

February 7, 2026

5  out of  5
rating by Sue Harbison
"I was shopping for less expensive auto and homeowners insurance. Nikole helped me through the process. She was knowledgeable and efficient. She saved me over $100 a month. I highly recommend this agency!"
We responded:
"Thank you, Sue, for your 5-star Google Review of your experience with our State Farm Insurance office in New Braunfels! Please let us know if you need any assistance at all! We are always here to help!"
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Samantha Koncal

January 29, 2026

5  out of  5
rating by Samantha Koncal
"I had a great experience at State Farm. Nikole was a pleasure to connect with. She was helpful, considerate, empathetic and customer centric. Sometimes this process can be difficult but Nikole made it smooth and enjoyable and she knew how to connect with me to make my day and help me better budget my premium for a new hobby. Thank you so much Nikole and State Farm team!!"
We responded:
"Thank you, Samantha, for your 5-star Google Review!! Nikole is great to work with, and she will always take the time to ensure you are well informed and satisfied with your coverages. Please give us a call should you need anything at all!"
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Sayan Bocanegra

January 16, 2026

5  out of  5
rating by Sayan Bocanegra
"Nikole helped me alot coming from another state for the first time an transitioning she made the process smooth and understanding of my insurance policy’s 10/10"
We responded:
"Thank you, Sayan! Nikole is great at breaking down coverages and ensuring you get exactly what you need! Please give us a call or stop by if you need anything at all!"
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linda waring

January 5, 2026

5  out of  5
rating by linda waring
"Very helpful anytime I call. Quick hassle free service!"
We responded:
"Thank you, Linda! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacob Woodruff

December 26, 2025

5  out of  5
rating by Jacob Woodruff
"Great experience very helpful had a lot of good information and saved me quite a bit on my car insurance"
We responded:
"Thanks, Jacob!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daisie Lopez

December 19, 2025

5  out of  5
rating by Daisie Lopez
"Elizabeth was great in helping me set up my insurance as well as explaining everything in detail and how it all worked. Left progressive for Statefarm and would not look back. I now have my renters, car, and life insurance all with them. I can't recommend it enough how easy the whole process was and you actually get your money's worth. Great customer service all in all as well."
We responded:
"Thank you so much, Daisie!! We are so delighted to know you had a wonderful experience working with Elizabeth at our New Braunfels State Farm Insurance Agency. We look forward to continuing to help with any of your insurance needs! Please let us know if you have any questions at all!!"
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Nimfa Beck

December 12, 2025

5  out of  5
rating by Nimfa Beck
"Great assistance. Thank you, Nicole."
We responded:
"Thank you, Nimfa! We appreciate the time you took to give our New Braunfels State Farm office a shout out! Please let us know if you need anything at all! We are here to help!"
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Mary Maycast

December 11, 2025

1  out of  5
rating by Mary Maycast
"I called 2 times for a quote both times they were supposed to call me back and no one did."
We responded:
"Thank you for your feedback. However, we were unable to find any record of working with you in our system. Please contact our office directly, and I will be glad to assist you with your concerns."
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Rick Reyes

December 8, 2025

5  out of  5
rating by Rick Reyes
"Perfect customer service. They will answer the phone 24/7 and I have peace of mind because of them . Rosie Garcia state farm has gone above and beyond what I have ever needed"
We responded:
"Rick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Ed Carroll

December 4, 2025

5  out of  5
rating by Ed Carroll
"Had a slight issue lady named hope helped me to resolve quickly would recommend"
We responded:
"Thanks, Ed!! We are lucky to work with Hope every day! Please let us know if you need anything at all! We are here to help!"
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Jennifer lopez

December 4, 2025

5  out of  5
rating by Jennifer lopez
"Marie provided excellent service and helped me understand my policy details clearly. She was incredibly knowledgeable and easy to work with!"
We responded:
"Thank you, Jennifer! Marie is a blast to work with every day, and we are glad to have you on board! Let us know how we can continue to help with your insurance needs!!"
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dalia fuentes

December 3, 2025

5  out of  5
rating by dalia fuentes
"Hope was very helpful amd pleasent to speak to. All the ladies there are always ready to answer any questions you may have and very helpful."
We responded:
"Thank you, Dalia, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our Team in New Braunfels, they are the best! We look forward to continuing to support your insurance needs!"
Profile photo of Candice Garcia

Candice Garcia

November 28, 2025

5  out of  5
rating by Candice Garcia
"I had an amazing experience working with Marie at State Farm! She found me a much better deal with more coverage for my home, auto, and life insurance than what I previously had with Progressive. On top of that, she walked me through the entire process and even helped me cancel my old policy over the phone, which made everything super easy and stress-free.

Marie is knowledgeable, patient, and truly goes above and beyond for her clients. Highly recommend her to anyone looking to save money and get better coverage!"
We responded:
"Thank you so much, Candice, for your 5-star Google Review! Marie's attention to detail and desire to get you the best experience possible is unmatched! We look forward to helping with any of your insurance needs!"
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Dave M

November 26, 2025

5  out of  5
rating by Dave M
"Great customer service. Thanks to Elizabeth & Nikole for answering my homeonwer's insurance questions"
We responded:
"Thank you, Dave, for taking the time to share your experience at our State Farm Insurance office in New Braunfels! Elizabeth and Nikole are a great team! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Yelsin Boris García

Yelsin Boris García

November 18, 2025

5  out of  5
rating by Yelsin Boris García
"Gracias Elizabeth"
We responded:
"Thank you, Yelsin! We are pleased to know you had a great experience working with Elizabeth at our State Farm Insurance Agency in New Braunfels, TX! Please let us know how we can continue to help!"
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Scott Reichard

November 6, 2025

5  out of  5
rating by Scott Reichard
"Everybody is super nice and they get the problem resolved quickly"
We responded:
"Thank you, Scott! It is our goal to go above and beyond your expectations every day in order to get the job done and make it as painless as possible! Please let us know if you need anything at all! We are excited to help!"
Profile photo of Buddy Saenz

Buddy Saenz

October 29, 2025

5  out of  5
rating by Buddy Saenz
"“Like a good neighbor, Nikki and Marie are actually there!”

I switched over from Farmers and didn’t realize how much I was overpaying until Nikki and Marie at State Farm worked their magic. These two didn’t just save me money they made insurance shopping weirdly fun. I came in expecting paperwork and pain, but instead I got laughs, great service, and a rate that made me double check if it was a typo, it wasn’t.
If you want to save money and be treated like family, the kind you actually like lol, go see Nikki and Marie. 10/10 would switch again, but only if they promise to keep being awesome."
We responded:
"Thank you, Buddy! We are thrilled to know you had a great experience with Nikki and Marie!! They are a great Team to work with here every day! We look forward to helping with any of your insurance needs. Please let us know how we can help!"
Profile photo of Chase Reyes

Chase Reyes

October 14, 2025

5  out of  5
rating by Chase Reyes
"Great customer service fast and easy thanks to Nikole"
We responded:
"Thank you, Chase, for your 5-star Google Review!! Nikole is an awesome member of the Team, and we appreciate getting to work with her every day! Please let us know howe we can continue to help with your insurance needs!"
Profile photo of Jesus Correa

Jesus Correa

October 10, 2025

5  out of  5
rating by Jesus Correa
"Nicole at State Farm is awesome. She helped me get life insurance at a low price and was very helpful and patient. THANK YOU"
We responded:
"Thank you, Jesus! We are grateful for your Google Review of your experience with Nikole! She is great to work with every day! Please let us know how we can continue to service your insurance needs!"
Profile photo of Rob A

Rob A

October 6, 2025

5  out of  5
rating by Rob A
"Was on the phone with Lisa for a few minutes, and she answered every one of my questions quickly and professionally to get my problem solved about auto insurance. Very impressive, I mean she really cared about solving the issue I was having at the time. Thank you!!!"
We responded:
"Thank you, Rob! She is absolutely the best at breaking down coverages and explaining what you have versus what you need. Please let us know if you need anything at all! We are here to help with all of your insurance needs!"
Profile photo of Martin Sanchez

Martin Sanchez

October 3, 2025

5  out of  5
rating by Martin Sanchez
"Elizabeth did a great job explaining my benefits."
We responded:
"Thank you, Martin, for your 5-star Google Review! Elizabeth and our Team are always here to assist with your insurance needs! Please let us know how we can continue to help!"