State Farm® Insurance Agent Rosie Garcia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Gottschalk
September 5, 2024
"Excellent provider with great client service. Always responsive in a timely manner whether assisting with claims or expanding existing coverages. Elizabeth Silva in the NB office is particularly helpful in answering questions and making sure that you have the correct policies to fit your needs."
"Brian, thank you for your kind words about our amazing employee, Elizabeth!! She is the perfect person to work with to break down all of our coverage options and help you choose the best fit for your specific insurance needs!!"
Susan Riffe
September 4, 2024
"I can not tell you how much I appreciate Elizabeth and Robbie! Those 2 ladies went above and beyond to help me save money and get a better deal on my home insurance. They bundled my home and car and saved me some money which every little bit counts! I highly recommend talking to them and seeing what they can do for you! I’m happy I called them!"
"Thank you, Susan!! We love hearing about our outstanding insurance sales and service Team in New Braunfels! Elizabeth and Robbie are the perfect duo to help with all of your insurance requests!"
Nayeli Lopez
August 16, 2024
"Elizabeth Silva you're amazing 🙂 thank you for your excellent work and for all your help."
"Thank you, Nayeli, for your 5-star review!! Elizabeth is a wonderful member of our Team! She is exceptional at going over insurance coverage options to make sure you're fully covered!! We look forward to continuing to help out in the future!"
Peyton Davison
August 9, 2024
"Connor Earl was spectacular in providing quality customer service, and made the process of purchasing renters insurance quick, simple, and easy."
"Thank you, Peyton! Connor is your go-to guy for these types of insurance requests, and we love hearing that he continues to wow our customers with his expertise!!"
Marisol Silva
August 6, 2024
"always a pleasure working with Elizabeth as she’s always so kind, eager to help & explains things clearly as needed! Really appreciated my experience with her as she was able to help with all my needs."
"Thank you, Marisol, for your 5-star review of your experience with Elizabeth at our New Braunfels Rosie Garcia State Farm location!! She is amazing at what she does for our customers every day!!"
Cody Calvo
August 1, 2024
"Elizabeth Silva, thank you for your excellent work on helping me find what I needed. Hope to be working with you again soon."
"Thank you, Cody, for your 5-star review! We are always happy to hear about the hard work Elizabeth puts in every day to ensure our customers get the best insurance coverage possible!!"
jorge gonzalez
July 23, 2024
"Excelente servicio e tenido algunos inconvenientes pero siempre que e llamado se a red olvido satisfactoriamente además de su gran amabilidad y profesionalismo"
"¡Muchas gracias, Jorge! ¡Siempre estamos aquí para ayudar con tus necesidades de seguro!"
Sara Sanchez
June 28, 2024
"We are new customers to State Farm, Rosa Garcia New Braunfel agency. We are thankful that her team especially Elizabeth Silva, office manager was able to assist us at Oakview Baptist Church with a new policy. We did have some requirements to meet such as required updates on building but her/their guidance was above and beyond. We highly recommend this particular agency."
"Thank you Sara! We look forward to helping out with all of your insurance needs moving forward!!"
Jenny Silva
April 30, 2024
"Ask for Elizabeth Silva at State Farm she is amazing and will go above and beyond to make sure you know all the options you have when it come to insurance and explain what it all covers as well as other things they offer she is overall the best I highly recommend her"
"Thank you, Jenny, for your recommendation of our outstanding teammate, Elizabeth! She is great at what she does, and is always willing to help break down and explain any insurance questions!!"
Jaime Vega
April 6, 2024
"Horrible. Cancelled my service a day after I got charged, 1 month later I never get my refund check, turns out Marie V. only paused the payments even though I clearly said I wanted to cancel. Now 2 months later after constant emails and calls, I get my refund of 80$, completely wrong, my original payment was $227, I should be getting back close to that. Ridiculous, do your job right. Having me run around to get my money back."
"Jaime, I would like to extend my sincere apologies for the unsatisfactory experience you had with our office while receiving our services. We always strive to provide the best possible service to our customers, but we failed to meet your expectations in this particular instance. We consider it a valuable coaching opportunity for everyone involved, and I assure you that we will learn from this experience to make necessary improvements. Thank you for your understanding and patience."
Tom Baroni
March 21, 2024
"great people to work with......"
"Thank you, Tom, for the kind words about our staff! We try to make it as easy and pleasant as possible when discussing something like Insurance coverages! We look forward to being your go-to resource for any insurance needs!!"
Richard Torres
March 11, 2024
"Elizabeth, Sylva was very helpful and finding the right policy that I needed"
"Thank you, Richard, for your kind words about our rockstar, Elizabeth! We will continue to work hard to provide you with the best insurance advice and consultation!!"
Lawrence Castillo
March 5, 2024
"Thank you 😃 Lisa for making our experience with y'all so easy and clear to understand"
"Thank you, Lawrence, for recognizing the efforts of our amazing Office Manager, Liza!! She is spectacular at explaining insurance, and we are lucky to have our customers acknowledge that as well!!"
Geneva Mesecke
March 1, 2024
"Tammy is an amazing representative and is always kind, considerate, and personable. You can’t go wrong working with her!"
"Geneva, thank you for your 5-star review about our amazing Team Member Tammy! We are very grateful to have such wonderful Teammates who care deeply about our customers! We look forward to helping with all your insurance needs in the future!"
Dorotea Rodriguez
February 24, 2024
"Extraordinario! Expedito good morning Rosy Garcia I have doble charge and my card! Please check and return the credit"
"Hi! Please give us a call at your earliest convenience so we can correct this for you!"
Patrick Charlton
February 2, 2024
"Way to pricey I have had auto insurance for years and they say I don't want to charge way more I'm staying with my same company"
"Patrick, we are sorry that our State Farm rates were not competitive for you at this time. Your experience with our agency matters to us. We would love an opportunity to meet with you to provide a side by side comparison of coverages to ensure you have the best coverage and protection. Please call our office at your earliest convenience."
Martha Gonzales
January 4, 2024
"Exelente servicio, Muchas Gracias."
"Martha, Gracias por reconocer nuestros esfuerzos! Apreciamos que se haya tomado el tiempo para compartir su experiencia con nuestra oficina de State Farm en San Marcos, TX."
lucy renteria
December 30, 2023
"Tammy very helpful by phone."
"Lucy, thank you so much for your shoutout to Tammy! We are lucky to have hard-working team members, like Tammy, who go above and beyond for our customers! We are always here to help!"
A S
December 13, 2023
"Elizabeth made things super easy and understandable to get an insurance policy."
"Thank you for the shoutout for Elizabeth! Our office loves being your good neighbor."
Melanie Linder
October 4, 2023
"Tammy went above and beyond to assist me. She communicated in a timely manner to all e-mail correspondence, called to further assist me and met with me in person to get the drive safe program added to my profile. She was kind, courteous and patient in all our interactions."
"Melanie, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Tammy was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Dan Thomas
July 15, 2023
"The office was great. Getting a life insurance policy was simple and quick. Appreciate the awesome service."
"We love seeing five-stars, Dan! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Rick Reyes
June 12, 2023
"Perfect customer service"
"Rick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Bree D
May 31, 2023
"Ashli was very helpful with getting me a quote that fit my needs"
"Bree, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance quote. Ashli cares a lot about our customers."
Christhophers Ricardo Parra Moreno
May 26, 2023
"Very good service."
"Thank you for the five-stars, Christophers! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
David Stanley
April 27, 2023
"They are very professional and helpful. Ashli helped explain many options to help me get the best policy and coverage possible. I would recommend anyone looking for a new policy to give her a call for the best and most professional advice!"
"David, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ashlie was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."